The driving licence test is a sovereign task that TÜV Saarland carries out with its officially recognised experts and examiners. They accompany driving licence applicants through both the theoretical and practical tests on their way to obtaining their driving licence.
The TÜV Saarland test centres stand for quality and competence – a reliable partner in all matters relating to driving licences.
Anyone wishing to drive a motor vehicle on public roads requires a driving licence in accordance with Section 2 of the Road Traffic Act (StVG). This is issued for various categories and is evidenced by the driving licence.
The driving licence is a key step towards greater mobility, which significantly improves both quality of life and opportunities on the labour market. With an extended job search radius and new career opportunities, the driving licence also becomes an integrative measure for people starting out in Germany.
The local driving licence authority of the city or district administration is responsible for issuing, transferring and all other matters relating to driving licences. In addition to issuing driving licences, international driving licences are also issued there. It is always necessary to appear in person, as enquiries cannot usually be dealt with by telephone for data protection reasons. The regulations for transferring foreign driving licences vary and are checked individually.
Further information can be found on the website of the Federal Ministry of Transport and Digital Infrastructure (BMVI) and from the relevant authorities.
The opinion of customers is important to TÜV Saarland. Feedback on a service provided or praise can be communicated in various ways. This applies to concerns relating to invoices, services, test results or the behaviour of employees.
Feedback can be submitted in the following ways:
The receipt of a complaint is confirmed in writing by TÜV Saarland. In order to avoid conflicts of interest in the processing of complaints or appeals, decisions are made exclusively by independent personnel.
After analysing and processing an objection or complaint, the responsible body will issue a statement. This contains the reasons for the decision or, if necessary, a revision of the decision. Further measures are initiated depending on the situation.
Once processing has been completed, the customer receives a final response.